Delivery Policy
Delivery & Pickup
Delivery
We offer delivery throughout the GTA.
Please enter your postal code at checkout.
Delivery Window
Deliveries are made Monday through Saturday (and Mother's Day Sunday), between 11am–7pm.
For time-specific requests, we are happy to accommodate where possible. Additional fee may apply.
Same-Day Service
Same-day deliveries are available for online orders placed before 10am (EST).
For urgent requests, please call +1-905-881-8206
Recipient Phone Number
Required to help ensure safe and successful delivery (e.g. condo access, cold weather).
If no one is available and it’s unsafe to leave the flowers, redelivery may be required (additional fee applies).
Funeral Orders
Kindly provide the service date and viewing time, and we will arrange delivery either the day before or same day prior to the service.
We kindly recommend allowing one day’s notice.
Pickup
Same-day pickup is available via online timeslots, or order through Uber Eats or by phone +1-905-881-8206
Delivery Areas and Rates
Delivery Fee $15-18
Thornhill, Markham, North York , Richmond Hill, Scarborough, Vaughan, Maple
L3R, L3T, L3S,L3P,
L4J,L4S,L4B,L4C, L4E,L4K,
L6C,L6G,L6A, L6B, L6E,
M1S,M1T,M1V, M1W,
M2H,M2M,M2N,M2P,M2R,M2J,M2K,M2L,
M3H, M3C,M3J,M3L,M3M,M3N, M3K, M3A,M3B,
M4A,
M5M,
M6A,M6B,M6L,M6M,M6N,
M9L,M9M,
Delivery Fee $19
Ajax, Aurora, Brampton, Etobicoke, Mississauga, Oakville, Pickering, Queensville, Scarborough, Toronto, Woodbridge
L0G1R0,
L1S,L1T,L1V,L1W,L1X,L1Z,
L4G,L4H,L4L,L4T,L4V,L4W,L4X,L4Y,L4Z,
L5A,L5B,L5C,L5E,L5G,L5H,L5J,L5K,L5L,L5M,L5N,L5P,L5R,L5S,L5T,L5V,L5W,
L6H,L6J,L6K,L6L,L6M,L6P,L6R,L6S,L6T,L6V,L6W,L6X,L6Y,L6Z,
L7A,
M1B,M1C,M1E,M1G,M1H,M1J,M1K,M1L,M1M,M1N,M1P,M1R,M1X,
M4B,M4C,M4E,M4G,M4H,M4J,M4K,M4L,M4M,M4N,M4P,M4R,M4S,M4T,M4V,M4W,M4X,M4Y,
M5A,M5B,M5C,M5E,M5G,M5H,M5J,M5K,M5L,M5N,M5P,M5R,M5S,M5T,M5V,M5W,M5X,
M6C,M6E,M6G,M6H,M6J,M6K,M6P,M6R,M6S,
M7R,M7Y,
M8V,M8W,M8X,M8Y,M8Z,
M9A,M9B,M9C,M9P,M9R,M9V,M9W,
Delivery Fee $21
Bolton, Courtice, King City, Kleinberg, Newmarket, Nobleton, Oshawa, Whitby
L0G1N0,L0H,L0J,L1E,L1G,L1H,L1J,L1K,L1L,L1N,L1P,L1R,L3X,L3Y,L7B,L7E
Delivery Fee $25
Ancaster, Burlington, Caledon, Dundas, Georgetown, Hamilton, Holland Landing, Mount Hope, Sharon, Stouffville, Waterdown
L0G1V0,L0R,
L4A,
L7C, L7L,L7M,L7N,L7P,L7R,L7S,L7T, L7G,L7K,
L8B,L8E,L8H,L8J,L8K,L8L,L8M,L8N,L8P,L8R,L8S,L8T,L8V,L8W,
L9N,L9A,L9B,L9C,L9G,L9H,L9K,
Delivery Fee $30
Bradford, Grimsby
L3Z, L3M
*Delivery to some remote rural areas may not be possible. All deliveries are subject to regional availability of product, and occasionally, substitutions may be necessary to fulfil your order. Please refer to our current Substitution Policy.
Delivery Changes or Cancellation
Please be advised that we are unable to change or cancel any orders within 48 hours of delivery date, presently en route to delivery, or that have already been delivered.
If you find it necessary to change or cancel an order, please contact us as soon as possible by phone at 905-881-8206.
Limitation of Liability
Green Florist will not be held responsible for recipient refused orders. If a recipient refuses a Perishable Good order, the customer will be responsible for payment in full. If a recipient refuses a Hard Good order, the customer will be responsible for any and all delivery and shipping fees. A refund will be issued for the returned Hard Good products.
In cases where a delivery is accepted on behalf of the recipient, Green Florist will not be held responsible for delayed or lost deliveries. This includes, but is not limited to, deliveries to hotels, motels, bed and breakfasts, hospitals, funeral homes, offices or other places of business, schools, rented properties and/or condo/apartment buildings where deliveries may be received by reception, concierge, the establishment’s staff or other household members. This also applies to deliveries wherein the sender has requested that the delivery be left outside a residence or be left otherwise unattended.
Green Florist will not be held responsible for: (i) orders delivered to incorrect addresses supplied by the sender; (ii) unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the customer (iii) decreased order quality due to an incorrect delivery address supplied by the sender, or any type of re-route requested by the sender; (iv) order quality problems where delivery is delayed due to the sender requiring a signature upon delivery.